Contact Us
WellSpan Health offers several convenient ways for patients, families, and community members to get in touch. Whether you need help with your MyWellSpan account, have a billing question, want to schedule an appointment, or simply need general assistance, WellSpan’s support teams are here to help.
WellSpan Health Contact Information
At WellSpan Health, we’re committed to more than great care — we’re dedicated to providing the support and answers you need. Our goal is to connect you with the right department quickly so your questions or concerns are resolved efficiently.
Customer Help Desk
Phone: 1-866-638-1842
Support Hours: Monday – Friday 8am – 8pm and Saturday 8am – 12pm
Email: MyWellSpanSupport@wellspan.org
Main Information Line: (717) 851-3500
Fill Customer Support Online Form: https://forms.office.com/r/iAHrcA54x0
Mailing Address:
WellSpan Health
45 Monument Road, Suite 200
York, PA 17403
MyWellSpan Patient Portal Support
Need help logging into or setting up your MyWellSpan account? The MyWellSpan Support Team can assist with activation codes, password resets, and technical troubleshooting for both the web portal and mobile app.
If you’re having trouble signing in, click the ”Forgot Login Information?” in there will you find; links for “I Forgot My Username” or “I Forgot My Password” on the MyWellSpan login page to securely recover your account.
New users can also select “Sign Up Now” to create an account using an activation code or personal information.
Appointments
You can schedule, reschedule, or cancel appointments directly through your MyWellSpan account — anytime, day or night.
Prefer to speak to someone? You can also contact your provider’s office directly or call the WellSpan Health Appointment Line for assistance.
Appointment Scheduling: (866) 638-1842
Or log in to MyWellSpan.org to manage appointments online.
Billing and Financial Assistance
WellSpan Health makes it easy to view and pay your bills securely through MyWellSpan or by phone. You can also explore payment plans or financial assistance programs if you’re experiencing financial hardship.
Billing and Customer Service
Phone: (717) 851-5005 or Toll-Free (877) 631-4262
Hours: Monday – Friday, 8:00 a.m. – 4:30 p.m. EST
Online: https://www.wellspan.org/billing
For patients who qualify, WellSpan offers financial assistance to help reduce medical costs. You can learn more and apply online through the billing portal or by contacting the Patient Financial Services Office.
Need General Assistance?
If you’re unsure who to contact, you can always reach out to WellSpan’s Customer Service Center. They’ll help guide your call to the right department based on your needs.
Customer Service Line: (717) 851-3500
Hours: Monday – Friday, 8:00 a.m. – 5:00 p.m.