WellSpan Health Patient Portal – MyWellSpan

MyWellSpan, the official patient portal of WellSpan Health, gives you a secure and convenient way to stay connected to your healthcare. It’s a personalized online tool designed to make managing your health simple—whether you’re checking test results, requesting prescription refills, sending a message to your doctor, or paying a bill—all in one place.

With MyWellSpan, you don’t have to wait on hold or track down paperwork. You can view your health information anytime, anywhere—right from your smartphone, tablet, or computer. From scheduling your next appointment to reviewing your care summary, MyWellSpan helps you take charge of your health on your own schedule.

Why Use MyWellSpan?

Having a MyWellSpan account puts you at the center of your healthcare experience. The portal is built to help you stay organized, informed, and in touch with your care team. Whether you’re managing your own care or helping a family member, MyWellSpan keeps everything streamlined and easy to access.

Through your account, you can use all of these features and benefits and even more:

• View recent lab results and visit notes as soon as they’re available.
• Schedule, change, or cancel appointments without calling the office.
• Request and track prescription refills.
• Communicate securely with your healthcare providers.
• Pay your medical bills online quickly and safely.
• Manage family care through proxy access.

MyWellSpan combines the reliability of your WellSpan Health electronic medical record with powerful, patient-focused features—making it simple to stay informed and involved in your care every step of the way.

MyWellSpan Access for Teen and Family Accounts

As children grow older, their healthcare privacy needs evolve. MyWellSpan follows both Pennsylvania state and federal guidelines to ensure appropriate access to medical information for teens and their families.

When a patient turns 13, MyWellSpan automatically updates account settings to provide the teen with increased control over their own health information. At the same time, parents or guardians’ proxy access adjusts to protect the teen’s privacy while still allowing communication with care teams when needed.

Families will be notified before this change takes effect, and WellSpan’s staff is always available to explain how teen proxy access works. This process helps balance patient privacy with family involvement and ensures that everyone stays informed in the most secure and respectful way possible.

Logging Into MyWellSpan

Logging in to MyWellSpan is quick and easy. Once you have your account set up, simply visit the MyWellSpan login page, enter your username and password, and click “Sign In.” You’ll have instant access to your test results, appointment schedule, care summaries, and messages from your providers.

If you’re a new user, If you don’t have an account yet, click Sign Up Now. signing in is simple:

1. Go to the MyWellSpan login page.
2. Use the activation code you received at your recent visit, or request one online.
3. Follow the prompts to verify your identity and create your secure login credentials.

Once your account is active, you can log in anytime to manage appointments, message your care team, refill prescriptions, and handle billing—all from one secure dashboard.

Forgot Your Username or Password?

If you forget your MyWellSpan username or password, recovering access takes just a few steps:

• Click Forgot Username? or Forgot Password? on the login page.
• Enter the required information to verify your identity (such as your name, date of birth, and contact info).
• Follow the instructions sent to your email or phone to reset your credentials.

MyWellSpan uses two-step verification for an added layer of security, ensuring that your account and personal health data remain protected.

Download the MyWellSpan Mobile App

Take your health with you wherever you go by downloading the MyWellSpan mobile app for iPhone or Android. The app gives you all the same features as the desktop portal—with added convenience.

You can:

• View test results, medications, and visit summaries.
• Schedule or change appointments on the go.
• Message your care team securely.
• Pay bills with just a few taps.
• Enable fingerprint or facial recognition for faster logins.

The MyWellSpan app brings healthcare directly to your fingertips—no matter where you are.

Need More Help with MyWellSpan?

If you have questions about using MyWellSpan—whether it’s logging in, setting up proxy access, or downloading the app—WellSpan’s dedicated support team is here to help.

• Call the MyWellSpan Patient Support Line: 866-638-1842
• Support Hours: Monday–Friday, 8 a.m.–5 p.m.
• In-portal contact: visit MyWellSpan Help Center when logged into your account.

You can also visit the WellSpan Health Contact Page to find the right department for billing inquiries, scheduling questions, or general assistance.

About WellSpan Health

WellSpan Health is an integrated, nonprofit healthcare system serving south-central Pennsylvania and northern Maryland. With a network of hospitals, primary care offices, specialty practices, and community health programs, WellSpan provides high-quality, compassionate care for every stage of life. Learn more about WellSpan Health.

Its mission is to inspire health, foster innovation, and improve the well-being of the communities it serves. Through MyWellSpan, patients can actively participate in their own care—strengthening the connection between people and their providers.

WellSpan Patient Portal Frequently Asked Questions